Support

Pay As You Go (PAYG) IT Support

Need IT Support without commitment?

Get in touch with Infinics and find out how we can help you without a contract.

Find out More!

Our PAYG IT Support System is designed for those businesses that do not want the hassle of a contract and fixed monthly fees.

While many businesses can benefit from our Managed IT Services, others may find that they don't require a regular IT team on hand and prefer a Pay As You Go system.

It is beneficial to companies that want to avoid any services that you may not need.

Here is a snippet of what we can offer you:

  • Telephone and Remote IT Support - Our team are always available to take your calls. If you require direct access into your machine, we can do this while speaking to you, so you can understand the process too.
  • Onsite IT Support - We can schedule a suitable time to visit you for any IT support or services that are unsolvable over the phone.
  • Ongoing Telephone and IT Consultation - After we have solved your issues, you can still call or email us anytime if you require a quote or any additional support.

PAYG IT Support Pricing

Our prices are fixed for all services under PAYG and we will try our best to provide you with the service that you need.

Remote IT Support
£60*

  • *Hourly Rate
  • Charged per 15min
On-Site IT Support
£75*

  • *Hourly Rate
On-Site IT Support
£300*

  • *Half Day Rate
On-Site IT Support
£600*

  • *Full Day Rate

PAYG IT Support Support Optional Extras

Server Monitoring – We can monitor your servers to ensure vital systems are running both optimally and securely. Support is available for single servers all the way up to large-scale operations

Backup Monitoring – We can monitor your onsite backups to ensure they are running as scheduled and are free from errors, protecting your business from data loss or corruption that could lead to a serious decrease in network productivity


WHAT’S NEXT

To talk to us about the IT set-up of your business, please call us on 03333 444 043, emailing us via info@infinics.co.uk, or, arrange a suitable time for us to call you, by filling out this form. to arrange a convenient time for us to call you.